The Inspiring Career Journey of Jane Kelly: A Leading HR Executive with Vast Experience in Super Retail Group and BT Financial Group

Jane Kelly is an accomplished human resources professional who has made significant strides in her career, particularly during her tenure at Super Retail Group and BT Financial Group. With her extensive experience in human capital management, employee relations, corporate communications, and workforce planning, Kelly has consistently demonstrated leadership in the HR field. Her professional journey is a testament to her expertise in transforming and managing human resources strategies at some of Australia’s leading companies. This article delves into her career, educational background, certifications, and contributions to the organizations she has been a part of.

Early Career and Educational Background

Jane Kelly’s career trajectory began with a solid educational foundation. She earned her Bachelor of Commerce degree from the University of New South Wales, where she studied business, management, marketing, and related support services. Her interest in human resources and employee relations deepened during her academic years, and she went on to further enhance her skills with a Master’s in Commerce, focusing on Employee Relations from the prestigious University of Melbourne.

In addition to her academic achievements, Jane also completed the Company Directors Course at the Australian Institute of Company Directors in 2016. This qualification has played a key role in shaping her understanding of corporate governance and executive management, providing her with the tools to lead HR initiatives at a high level.

Career Path: A Leader in Human Resources

Jane Kelly’s career spans over two decades, with key roles at notable organizations such as Super Retail Group, BT Financial Group, and Westpac Group. She has held multiple senior leadership positions, including as Chief Human Resources Officer (CHRO) at Super Retail Group and Human Resources Director at BT Financial Group. Her expertise spans various aspects of HR, from workforce planning and talent development to corporate communications and employee relations.

Chief Human Resources Officer at Super Retail Group (2016-2023)

Kelly served as the Chief Human Resources Officer at Super Retail Group from July 2016 until November 2023. During her time at Super Retail Group, she was instrumental in transforming the company’s HR strategy and enhancing its workforce capabilities. Super Retail Group, known for its iconic brands like Rebel, Supercheap Auto, Macpac, and BCF, is one of the largest retailers in Australasia. The company has more than 12,000 employees spread across Australia, New Zealand, and China, making effective HR management essential to its continued success.

As CHRO, Kelly was responsible for overseeing the human resources operations of Super Retail Group, including talent management, leadership development, employee relations, and organizational culture. Her leadership in workforce planning and HR strategy helped drive the company’s growth and maintain its position as a market leader in the retail industry.

One of Kelly’s most notable contributions at Super Retail Group was her role in establishing a robust human capital management framework that supported the company’s goals of customer engagement and employee satisfaction. Her focus on executive development and employee relations fostered a positive work environment that aligned with the company’s values of passion, integrity, and customer focus.

Human Resources Director at BT Financial Group (2012-2015)

Before her time at Super Retail Group, Kelly worked as the Human Resources Director at BT Financial Group (BTFG), a subsidiary of Westpac Banking Corporation. BT Financial Group is one of Australia’s largest wealth management organizations, with over $136 billion in total investments and more than 4,500 employees.

At BT Financial Group, Kelly was a vital member of the executive management team, responsible for leading HR and corporate affairs for the entire organization. Her leadership was crucial during a time of significant transformation within the company. She managed a team of 40 HR and communications professionals, supporting BTFG’s diverse functions, including investments, insurance, superannuation, advice, and private banking.

A key achievement during her tenure at BT Financial Group was the creation of the BT BOLD program, which was the largest capability development initiative in the company’s history. This program focused on sales best practices, customer service excellence, product development, and leadership skills. Under Kelly’s direction, BT Financial Group saw improved employee retention rates, a higher percentage of women in leadership roles, and increased engagement with new employees.

Leadership and Skills in HR

Jane Kelly’s leadership style and HR expertise have earned her recognition in the business world. She has a unique ability to design and implement HR strategies that align with the long-term goals of the organization while fostering a positive and productive workplace culture.

Her HR skills include:

  • Executive Development: Kelly has demonstrated exceptional capability in developing leadership programs that improve both individual and organizational performance. Her work in executive coaching, organizational design, and leadership development has contributed to the growth of the companies she has worked with.

  • Workforce Planning: Kelly has successfully managed workforce strategies for large, complex organizations. She has extensive experience in employee engagement, succession planning, and talent management.

  • Employee Relations: Kelly’s background in employee relations includes managing workplace disputes, creating fair policies, and ensuring compliance with employment laws and regulations. Her approach to employee relations is grounded in fairness and transparency, helping to cultivate trust between employees and management.

  • Corporate Communications: Effective communication is a cornerstone of Kelly’s HR strategy. She has led corporate communication efforts to keep employees informed and engaged during periods of change and transformation.

Licenses and Certifications

Jane Kelly’s professional credentials are extensive. In addition to her educational qualifications, she holds certifications that further demonstrate her expertise in HR and leadership:

  1. Hogan Assessment Certification (Issued November 2024): Hogan Assessments are known for their ability to assess personality and performance, and Kelly’s certification reflects her commitment to improving individual and team effectiveness within an organization.

  2. Certified Organisational Coach, Level One, IECL (Issued September 2024): This certification is evidence of Kelly’s ability to coach individuals and organizations towards achieving their goals through tailored development programs.

  3. Everything DiSC Accreditation (Issued October 2017): The DiSC Personality Assessment tool helps organizations understand their employees’ communication styles and interpersonal behaviors. Kelly’s accreditation allows her to facilitate these assessments, enhancing team dynamics and leadership effectiveness.

  4. Member of the International Coaching Federation (ICF) (Issued February 2024): Kelly is a certified professional coach, and her ICF membership indicates her dedication to ethical coaching practices and continuous personal development.

Conclusion

Jane Kelly’s career in human resources is a testament to her dedication, expertise, and leadership skills. From her educational background to her work with Super Retail Group and BT Financial Group, Kelly has consistently demonstrated her ability to drive HR initiatives that support organizational goals and improve employee satisfaction.

As a recognized leader in human capital management, Kelly has been a driving force in transforming the workplaces she has been a part of. Her deep knowledge of workforce planning, employee relations, and corporate communications has made her a key figure in the HR community. With her certifications, extensive leadership experience, and proven track record, Jane Kelly’s legacy as a human resources executive will undoubtedly continue to inspire professionals in the field.

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